Sales Manuals 2013
Reference: DHBVN/202603011203272353
Organization
DHBVN
State
HARYANA
Tender Value
Not Specified
EMD Amount
Not Specified
Published Date
01 Mar 2026
Closing Date
N/A
Description
SALES MANUAL FIFTH EDITION – 2013 (UPDATED UPTO 30th JUNE, 2013) DAKSHIN HARYANA BIJLI VITRAN NIGAM FOREWARD DHBVN came into existence on 1st July, 1999 after trifurcation of the HVPN. Sales Circulars / Instructions issued by the CGM/Commercial from time to time were last compiled in the year 2005 in the fourth edition of Sales Manual-2005 and no updation made thereafter. The field offices and Internal Auditors dealing with consumer accounts do not have compiled set of instructions on revenue matters. Hence, it was decided to bring out the fifth revised edition of Sales Manual-2013. I hope this revised edition of Sales Manual will prove to be a handy and useful book of reference to all the stakeholders of Nigam including those engaged in activities like release of connections, metering, billing, redressal of consumer grievances and ultimately improve the credibility, trust, confidence and satisfaction of consumers. DEVENDER SINGH, IAS CHAIRMAN CUM MANAGING DIRECTOR, POWER DISTRIBUTION COMPANIES, HARYANA PREFACE TO THIS EDITION We place before the readers the updated edition of Sales Manual after taking into account the various amendments made by DHBVN since the publication of forth edition in the year 2005. This Manual is the compilation of Nigam’s instructions issued by the erstwhile HSEB/HVPN/DHBVN up to 30th June, 2013. Any suggestions for revision of this Manual are welcome. The present Manual is the result of sincere efforts by Sh. Rattan K.Verma, Sr.A.O., Sh. Krishan Swaroop, Xen/Coml. Sh. Pardeep Kumar, S.O., and Sh. Dalbir Singh, SDO who devoted a lot of time to compile and publish this Manual in such a short time. (R.K.Sharma) (P.C.Gupta) (V K Chaudhary) CGM/Audit, CGM/commercial, Director/Operations DHBVN, Hisar. DHBVN, Hisar. DHBVN, Hisar PREFACE TO THE FIRST EDITION 1. Instructions relating to commercial matters issued from time to time during a period of over 40 years are to be found in Commercial Instructions (Sales) and various circulars. Great diffic
Tender Details
Tender Type
Services
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- Published 01 Mar 2026
- Closing N/A