Help Center
Frequently Asked Questions
Find answers to common questions about TenderJunction. Can't find what you're looking for? Contact us.
Browse by Category
TenderJunction is a government tender aggregation platform that brings together tenders from various government organizations across India. We crawl multiple government websites daily to provide you with the latest tender opportunities. You can search, filter, and set alerts to stay updated on relevant tenders matching your business interests.
Creating an account is free and takes less than 2 minutes. Click on "Sign Up" button on the top right corner, fill in your name, email, and create a password. You'll receive a verification email to confirm your account. Once verified, you can start exploring tenders immediately.
Yes! We offer a 14-day free trial on Professional and Business plans. No credit card required. You get full access to all premium features during the trial period so you can experience the complete value of our platform.
We accept all major payment methods including credit/debit cards (Visa, MasterCard, RuPay), UPI, Net Banking, and bank transfers. For enterprise plans, we also support invoice-based payments with NET 30 terms.
Absolutely! You can upgrade or downgrade your plan at any time from your dashboard. When upgrading, you'll only pay the prorated difference. When downgrading, the change takes effect at the end of your current billing cycle, and you'll receive credit for the unused portion.
Alerts let you receive notifications when new tenders matching your criteria are published. You can create alerts based on keywords, organizations, categories, states, and value ranges. You'll receive notifications via email, SMS, or WhatsApp depending on your plan preferences. Alerts run automatically 24/7 to ensure you never miss an opportunity.
Yes! Professional and Business plan users can export tender data to Excel or CSV format. The number of exports per month depends on your plan (10 for Professional, 50 for Business, unlimited for Enterprise). This is perfect for offline analysis, reporting, or sharing with team members.
To change your password, go to your Profile page from the dashboard. Under the "Security" section, click on "Change Password" and enter your current password followed by your new password. Make sure to use a strong password with a mix of letters, numbers, and special characters.
We're sorry to see you go! To delete your account, go to your Profile page and scroll down to the "Delete Account" section. Click on "Delete Account" and confirm your decision. Please note that this action is irreversible and all your data including alerts, watchlist, and subscription will be permanently deleted.
Still have questions?
Can't find the answer you're looking for? Our support team is here to help.